Because digital items (like eBooks and audiobooks) are delivered immediately upon purchase and print books are printed on demand, all sales are final, non-refundable, and non-returnable.
That said, I want you to have a wonderful reading experience! If you run into any technical trouble with a download, receive a corrupt file, or have an issue with your order, please reach out to me directly at ana@anaeross.com. I’m always happy to help make things right.
Thank you for being such a valued part of my reader family!
